Confirmation of your order indicates that we have received the order and it will be processed as a matter of urgency.
In the event of a problem with your order you will be contacted before the close of the next working day. We aim to deliver your order right away. We will normally send your order to you in 2 business days. International orders are generally received in under 6 days. If your item is not in stock, we will email you before deciding how to proceed. Taxable items have 17.5% VAT (sales tax) added. Any credit card details you entered are transmitted over a secure(SSL) link and stored using 128-bit encryption. We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. In addition, customers from the European Union are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm If you need to reach us, please use the Contact us link on the store page. We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
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